Our Reviews | RCV Kent

You are a polished and professional company that I am pleased to recommend to my friends.

Mrs Stanley Range Rover – September 23

The part that needed to be fitted was on back order and Laura kept be fully informed and was reserving slots in case it arrived. She also ordered a courtesy car without my asking and on the day it was super efficient. Quite simply 10/10!

Mr Ashford Evoque – September 23

When I was turned away by the main dealer RCV stepped up and delivered the repair in good time despite supply issues and kept me fully informed throughout

Mr Wightman Jaguar F Pace – September 23

Have used RCV previously to service a Freelander so went back with my Discovery Sport. Excellent level of service and having courtesy cars available is a bonus. You get Landrover levels of service (or better depending on your local dealer!) at around 2/3rds of the price. Would highly recommend.

Mr Macey Discovery Sport – July 22

Very helpful staff who will go above and beyond to help you very professional and honest people couldn’t wish for a better place to take your car

Mr Martin Range Rover Sport – July 22

Matt and team went above and beyond in terms of patience and expertise getting my Defender 90 engine back to life…

Mr Harris Defender – July 22

Your receptionist ( sorry I’ve forgotten her name was extremely helpful from the outset and explained the controls on the loan car very clearly so we knew what to do! The engine symbol due to to blue tank being overfilled was dealt with and all is ok. The car is running very smoothly and we were very impressed with knowledge your receptionist and others had about questions I raised about the car .Finally I had expected it to be cleaned. But will certainly return.

Mr Watts Discovery Sport – June 22

Really quick and efficient service. Did a brilliant job once again. would highly recommend!

Ms Witter Range Rover Sport – June 22

Everything went smoothly and we were very satisfied with the courtesy car. The team (Laura and Jenny) explained everything well.

Mr Murrell Evoque – June 22

Problems quickly diagnosed, quick turnaround time and great loan car available. Laura was fantastic: clear, friendly and knowledgeable. Came in at price described. As ever, will be recommending RCV. Many thanks.

Mr Wells Freelander 2 – May 22

My service work was completed on time and the cost was exactly as advised when booked in. A courtesy car was available and I have confidence in the technicians. All contacts wer helpful, cheerful and very importantly knowledgeable – thank you.

Mr Clarke Evoque – May 22

I have been coming to RCV over years now and the experience has always been fantastic. Friendly and knowledgeable staff who always treat me with courtesy and professionalism. A special mention for Laura who could not do more for her customers, always keeping me fully up to date with my repair status. The mechanics also should be noted because the service/repair is always carried out to an excellent standard. I have been to main dealers who have ‘charged the earth’ and upon returning the car the problem had not been fixed so it’s so refreshing to bring my car to RCV who I know I can trust.

Mr Sparks Range Rover 4.2 – May 22

Always fantastic service from the team. There has been an ongoing issue with my heating/AC on my Land Rover, and they have been fantastic at trying to find the issue.

Mr Barr Discovery Sport – April 22

My Defender 130 actually works now as it should. Makes a lovely change it not keep breaking down in the middle of nowhere. A Defender that works…. miracles never cease to amaze me!

Mr Bates Defender – April 22

Always efficient and polite nothing is too much trouble. Have been using you for years and one time when my Landrover had lost power and was making a noise you talked me back from the Lake District phoning me regularly to make sure I was ok, that’s what I call above and beyond! Fantastic service, would never go anywhere else Thank you

Ms Walker Discovery Sport – April 22

Staff are knowledgeable and pleasant. They advise me what needs to be done and work is carried out quickly and efficiently. Customer service is great.

Mr Chantrill Freelander 2 – March 22

Great pre-service communication, providing sound advice of the sort and level of service my 17yr old Defender would benefit from.

Mr Webb Defender TD5 – March 22

Both your ladies… and the foreman are just about as friendly as you could make them… our RR is a money pit, but if ANYTHING makes it more acceptable it’s being treated as a friend

Mr Woodward RRS – March 22

Always helpful polite professional and clear. This is very important in order to build a long term trusting relationship which is rare in this industry

Mr Piller Discovery 4 – February 22

Professional from start to finish, impressed that I was offered a less expensive solution for my rear brakes. Been using RCV for a number of years and will continue to do so. Thanks

Mr Spree Range Rover – February 22

Because they are a well run Company that employ people that care and share the same culture then just do what it says on the can

Mr Hagerty Range Rover – February 22

It was the first time I have used the services of RCV and I could not be more pleased with the efficiency and quality of the work that was carried out. Thank you also for suggesting that we replace the rear brake pads, as I am always keen on preventative or pre-emotive maintenance which can save time in the future, as well as keeping my vehicle in the best possible condition.

Mr Atkin Discovery Sport – January 22

Apart from Main Dealer servicing packages when new, I have had my Land Rovers maintained by RCV for years. That says it all, really. They are a bunch of seriously impressive professionals and I have every confidence in them, which is why I am a very happy client.

Mr Payne Discovery 4 – January 22

I had a great experience as I was informed about my cars journey through R.C.V by Laura who let me know everything I needed to know this was important to me as the main dealership I had used in the pass were hard to get hold off and find out what was going on with my car. Also RCV are well priced and get the job done my car is running better than it ever has been thank you RCV AND LAURA

Mr Smith RRS – January 22

The team are very professional and helpful. Big thank you

Mr Kennedy – December 21

The RCV team was ready with my paperwork and had even started the loan car so the windscreen was defrosted. Friendly and efficient.

Mr Tinkler – December 21

Fantastic service! Went over and above. Needed diesel exhaust fluid topped up but he mentioned at time of booking that the warning light was coming on for spare tyre/. The lady explained they are seeing this often with Rangw Rovers and there is a delay. Suggested doing nothing and monitoring but could replace sensor for £180 but their advice was to wait. When the car came in, they increased the tyre pressure and replaced the battery in the key, as it was low and I had not even remembered to mention that!!

Mrs Logan – December 21

Easy drop off, easy pick up. Lots of communication in between. Thank you!

Mr Pringle – November 21

Brilliant as usual, great understanding of what could be wrong and explanation. Fast, quality and trustworthy service.

Mr Walker – November 21

Short notice, emergency repair. The team ( Matt) spoke to the recovery firm (RAC) on location, giving them guidance. Having determined the problem RCV ordered the part before the recovery vehicle had delivered the vehicle to them, and subsequently managed to fit the repair into an already busy schedule, with the vehicle being ready the next working day . Top marks

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